How We Work

Content audits, editorial consulting, print and digital production, business communication, copy writing and editing... From the start, Plume de Comm works with you to produce detailed specifications to achieve your mission with total peace of mind.

LET'S BE A BIT ORGANISED!

Before starting any project, our role is to listen and understand your strategy in order to create the best tools that will fit your needs. Analysing your environment, a competitive watch and our expert knowledge of the publishing process ... will help us to make the best decisions.

OUR QUEST FOR QUALITY GUIDES OUR ACTIONS

Organised in centres of expertise, whether the project is a one-off or long-term, we stick to the specifications given for optimum efficiency. We then implement the appropriate tools to assist you in your projects and help you reach your goals.

An example?

A large multi-site organisation wanted to implement a new method to deal with complaints. The Solution proposed by Plume de Comm included several phases:

  • Auditing the existing internal written materials
  • Writing recommendations
  • Setting up Guidelines for writing to customers in general
  • Rewriting a set of standard reply letters
  • Training the staff involved
  • Implementing a grid control in line with the AFNOR standard

More info